They're pretty good when it comes to a service. The main thing that annoys me is whenever they change my oil and rotate tires, they never include the spare tire in the rotation. Its a Wrangler and its right there, just remember to specify this. If you ever want to change your tire brand or if you need to use the spare, you'll be stuck with one perfect tire that is now unbalanced with the rest.
I recently purchased a new Jeep Wrangler Unlimited at Mckevitt. Mr. Isaaq was a pleasure to deal with. Mr. Isaaq was very reasonable in offering me a deal that I was comfortable with. Overall, an excellent experience.
Everyone was kind, professional, and accommodating!
HI dealt with both Rigo and Juan for my new Ram truck purchase and I couldn't be happier!!! Rigo is relatively new to the business and although green, he made up for it with being attentive, communicative and really kept me up to date during the entire process. I was ready to buy a 2020 Ram 1500 and Rigo and Juan convinced me that the upgrades on the 2021 were worth the wait. I needed to wait about 8 weeks and they kept me in the loop the entire time. The Truck arrived about 10 days early and they picked it up and got the ...
I'm a long term customer with McKevitt Berkeley. The Service Department has always been straight with me when it comes to service and warranty work.Took my Giulia in today to have a key fob programed. Darrell in Service set up my appointment when I was in the week prior to purchase the key fob. Willie helped me out at the time of my appointment. Both gentlemen were courteous and professional. Customer Service is spot on. Also had a brief and pleasant conversation with Service Manager Todd.Overall another positive experience with the Service department. I will return for future ...
After shopping the market for medium to small SUVs, such as Subaru Outback and Forrester, I recently purchased a new 2020 Jeep Cherokee 4x4 (Limited—High Altitude) from McKevitt Jeep dealership in Berkeley. I worked with salesman Justin Null and managers Yunuss Isaaq and Mo. Because I commute often to a home up the Kingsbury Grade in Nevada near Heavenly, I preferred the Jeep’s true 4x4 with real transmission gears to the Subaru’s all-wheel drive and CVT transmission. My review of articles complaining about the reliability and repair history of continuously variable transmissions (belts or chains instead of gears) ...
My husband and I just got a brand new jeep wrangler 2020! So happy! The service from all the crew was amazingly smooth...Rigo, the sales man guy, was super smart, humble, and always ready to please my needs as a customer! In all honesty, I truly recommend you to come over if you're chasing a new jeep! It would be worth it without doubts.
Very friendly and helpful staff. Did not pressure us into anything. Justin was awesome and easy to deal with!
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